Job Title
Full Time Student Support AssociateThe Tennessee College of Applied Technology Northwest Ripley Branch Campus is accepting applications for a Full Time Student Support Associate.
Please visit https://tcatnorthwest.edu/about/jobs-and-employment for the TCAT Northwest employment application. Interested applicants should submit a cover letter, resume, transcripts, and application to:
Latia Smith, Tennessee College of Applied Technology Northwest 340 Washington Street, Newbern, TN 38059 or latia.smith@tcatnorthwest.edu
Required Qualifications
• High school diploma or equivalent required; graduate of Technical Related Program, A.S. or B.S. preferred.
• Three years of experience working in a post-secondary institution preferred.
• Evidence of excellent communication and computer skills.
• Ability to multi-task.
• Possess organizational skills with attention to detail and accuracy.
• Exceptional customer service skills.
Responsibilities
• Serve as the contact person at the Ripley location for prospective and currently enrolled students regarding outstanding financial aid requirements, the availability of financial aid programs, and assisting students with securing funding in addition to federal and state grants.
• Assist current and prospective students with their financial aid applications (FAFSA) through FAFSA nights held at the local high schools and TCAT to ensure the FAFSA is complete and accurate.
• Contact and communicate with secondary guidance counselors, teachers, and high school students regarding dual enrollment eligibility requirements.
• Provide a comprehensive program of financial resources to enable students to prepare for high-skill, high-wage, or high-demand occupations.
• Serve as a TN Achieves mentor for local high school seniors.
• Assist with financial aid programs, including Pell, TSAA, FSEOG, Wilder-Naifeh Technical Skills Grant, TCAT Reconnect, Tennessee Promise, Dual Enrollment Grant, Institutional Scholarships, etc.
• Responsible for Dual Enrollment Grant verification, certification, and reconciliation.
• Assist with completing required institutional, state, and federal reports.
• Other duties assigned by the President, Vice Presidents, and Lead Student Services Coordinator.