The Tennessee College of Applied Technology Northwest is accepting applications for a temporary full-time Student Support Associate.
Application Deadline: Review of applications will commence immediately and will continue until position is filled.
Application Procedure: Qualified applicants should submit a cover letter, resume, and employment application. Please visit https://tcatnorthwest.edu/about/jobs-and-employment for the TCAT Northwest employment application. Interested applicants should submit a cover letter, resume, transcripts, and application to:
A Tennessee Board of Regents institution
Required Qualifications
High school diploma required; technical diploma or associate’s degree preferred. Minimum of 3 years related work or office experience. Must be proficient in Microsoft Excel, Word, and PowerPoint. Prior financial aid experience is preferred.
Responsibilities
- Conducts needs analysis in compliance with federal criteria to determine the relative eligibility of each financial aid applicant.
- Conducts verification of student and parent application data in compliance with federal criteria.
- Determines the amount of financial aid to be awarded through the packaging process according to federal, state and institutional requirements. Monitors individual student awards. Resolves data conflicts and over awards.
- Provides financial aid counseling to students and parents regarding all aspects of the financial aid process. Makes necessary referrals to other student service offices.
- Helps monitor and evaluate Satisfactory Academic Progress of students. Assists with adjunction of student appeals relating to academic progress.
- Interacts with appropriate outside entities in order to facilitate the student eligibility process.
- Utilize enhanced internal and external communication systems to inform parents and students about financial aid policy and procedures.
- Coordinate with Business Office and Student Services. Assist team members when necessary to enable the success of the department.
- Other duties as assigned.